Take yourself to greater depths right from your desktop with SPE Webinars and Online Education.
Join our industry experts as they explore solutions to real problems and discuss trending topics.

Why Join?

Benefit from free or reduced-cost training opportunities and access to the latest technologies and solutions by becoming an SPE Member today!


Frequently Asked Questions (FAQs)

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Technical Support    

1. What are the recommended browsers and internet settings for this site?

It is recommended that you use Internet Explorer 7.0 or higher on a Windows-based PC. If you are on a Mac-based computer, use the Safari web browser. Make sure you have pop-ups enabled in your internet browser settings.

 

2. How do I log in to my account?

First, click “Log In" from the left-hand menu.

If you are an SPE member and already have an account at SPE.org, enter your SPE member account information, and click “Log In".

If you are not an SPE member, click “Create a new online account", and follow the steps for New User Registration.

 

Accessing Online Education

1.     How do I sign up for an upcoming SPE Webinar?

First, log in to the site. Once you find the webinar you'd like to view, click on overview to access the webinar description. You can meet the speaker, ask a question, learning about sponsorship and and find quick access to the event by following the start tab. If you want to sign up, click the "Register" button.

A pop-up will display two choices:  

 1) ADD TO CART AND STAY ON PAGE (green button) 

 2) COMPLETE REGISTRATION NOW (blue button)

Choosing Option 1 (green button) adds the webinar to your cart and allows you to “window shop" for other webinars.

Choosing Option 2 (blue button) adds the webinar to your cart and directs you to “Your Cart" page.

To complete registration, choose Option 2. You will be directed to “Your Cart" page. Click on “Complete Registration" to register for the webinars in your cart. You can also access your cart at any time by clicking on “Your Cart" in the left-hand navigation.

 

2.     How do I view on-demand webinars?

You must register for the on-demand webinar first in order to access the recording.

Once you complete your registration, go to “Learning History" in the left-hand menu, select the webinar, and click on “View Archived Recording" in the right-hand sidebar.

   

3.     Where do I find the webinars I attended or those for which I registered?

Click on “Learning History" to see the webinars for which you are registered and all the webinars added to your account. To view a webinar, click on its title to be directed to the webinar and navigate to the "Start" tab where you can launch the webinar. 

4.     How are the learning recommendations selected?

Your webinar profile includes your “Interest Categories", which correspond to the categories in the "SPE Webinars" catalog. The webinars on the “My Learning Recommendations" page are selected based on the categories you chose in your profile. Click here to make sure your profile is up-to-date.

 

5.     How can I make changes to my profile?

When you are logged in to the SPE Online Education site, click “My Profile and Interest Categories" found on the drop down under “Getting Started”. On your Profile page, above your email address, you will see “Click here to edit your profile". Click the link to be directed to the page where you can update the information in your profile. Note: This profile is separate from your main SPE profile.

 

Earned Credit

1. Can I get Continuing Education Units (CEUs) or Professional Development Hours (PDHs) for the webinars I attend?

A good number of live and archived webinars allow you to earn continuing education units (CEUs) or Professional Development Hours (PDH) for your professional certificate.

To get CEUs and a certificate, you are required to watch the entire webinar. After you have watched the webinar, click on “CEUs" and then on “View/Print Certificate" to retrieve your certificate. To view and download the certificate anytime, click on “Learning History" on the left side toolbar.

 

Cancellations and Refunds

1.     What is the Cancellation Policy for SPE Webinars?

For SPE Webinars that have a registration fee, email your cancellation request to webevents@spe.org. Registration fees will be fully refunded if the request is received 24 hours before a live webinar and 24 hours after purchasing an on-demand (archived) webinar. In the event that SPE must cancel a webinar, 100% of the registration fee will be refunded. Please allow 10 to 14 days for the processing of any refunds.

 

Need Help?

Please contact our Online Education team by email at webevents@spe.org if:

 -       You have questions regarding an SPE Webinar or about the registration process

-       You are unable to pay for the webinar online

-       You have questions not covered in the FAQ

 

For log in issues, please contact service@spe.org

For technical issues, such as trouble viewing the content or hearing audio, please contact spe@commpartners.com

For any other questions, please contact webevents@spe.org