SPE Online Education
Crisis Management is a key skill that is often neglected in today’s world. With ever increasing media pressure and stakeholder scrutiny, the manner in which a corporation seeks to protect its reputation and manage its human, technical, and operational assets is critical. Many books have been written on the subject of crisis management but the key elements of human behavior, situational awareness, and team connectivity are not always treated as an integrated network.
This webinar seeks to disconnect crisis management from public relations by discussing how individuals involved in crisis management behave, why processes and procedures can help crisis teams become more effective, and how communications should best be managed. Crisis management is not a role for everybody but the objective of the presentation is to make everybody aware of the pitfalls and the dangers so that they can contribute to overall success in a crisis situation.
Mr. Whittaker spent more than 40 years in the oilfield service industry after graduating in aeronautical engineering from the University of Manchester in the United Kingdom. He worked in field engineering and operations for 10 years and sales and marketing for 10 more before moving to communications for the remainder of his career. As director of communications before retirement, Stephen was a member of a core team that deployed a company-wide program designed to raise awareness of crisis management and communications within his organization. In addition to his technical education and development, Stephen has been a member of the SPE since 1976 and is a graduate of the National Preparedness Leadership Initiative at Harvard University.
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