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Human Error: Why We Make Mistakes At Work

Recorded On: 06/17/2014

The human element is the most flexible and adaptable part of a company's management system, but it is also the most vulnerable to influences that can adversely affect its performance. With the majority of accidents resulting from less than optimum human performance, there has been a tendency to label them as human error. However, the term “human error" is of little help in safety management. How do you fix human error? Although it may indicate where in the system the breakdown occurred, it provides no guidance as to why it occurred. An error attributed to humans may have been design-induced, or stimulated by inadequate equipment or training, badly designed procedures, or a poor layout of checklists or manuals.

Sponsored by: Health, Safety, Security, Environment and Social Responsibility Technical Director

Andrew Dingee chairs the SPE Human Factors Technical Section and has designed a safety management for an operator. He worked extensively in aviation safety after leaving active duty from the Marine Corps where he was an aviation instructor. He transitioned to the oil and gas industry in 2010, bringing lessons learned from the recent revolution in aviation safety to the oilfield environment.

He has worked with companies developing SEMS programs and doing SEMS audits. Andrew worked at a major operator. He is the author of “Hanger Talk”, which focused on the human error element of incidents.

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