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Negotiation and Conflict Resolution

Recorded On: 01/14/2016

While we may not always be aware of it, we negotiate and resolve conflict every day. This webinar will introduce you to a practical, user friendly approach to negotiation and conflict resolution known as the mutual gains model. As we explore the seven elements of the mutual gains negotiation framework, you will learn to:

• Prepare for all types of negotiations
• Identify the issues at the heart of a conflict
• Seek solutions that benefit all parties in a negotiations
• Measure the results of your negotiation



Maria Fitch

Employee Development Advisor, Weatherford

Based in Houston, Texas, Maria Fitch is an Employee Development Advisor at Weatherford for 5 years, specializing in negotiation, conflict resolution, communication and leadership training. She has over 15 years of teaching, training and consulting experience. Prior to Weatherford, Maria worked as a negotiation consultant at Cambridge International Consulting, based in Caracas, Venezuela. She was an advisor for the Municipality of Chacao's Municipal Justice office, focusing on community peacebuilding and mediation programs in Venezuela. She was also a guest lecturer in negotiation and conflict resolution at both Universidad Católica- Andrés Bello School of Law and the CAF's (Corporación Andina de Fomento) Program for Transformational Leadership. She pursued graduate study at American University's School of International Service in International Peace and Conflict Resolution and obtained an interdisciplinary degree in Literature, Science and the Arts (focusing on Latin American development) from the University of Iowa.

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Web Event
01/14/2016 at 9:30 AM (EST)   |  90 minutes
01/14/2016 at 9:30 AM (EST)   |  90 minutes Scheduled for 90 minutes.
CEU Credit
0.15 CEU credits  |  Certificate available
0.15 CEU credits  |  Certificate available CEU Credit